Frequent Questions

What is DiamondTV ?

A new streaming experience, with TV channels and sport programs, movies and series, news, animations and much more, always refreshed, no limited time or quantity, and accessible from any device.

How to access DiamondTV?

Entering from any device to .www.DiamondTV.tv

How much does DiamondTV service cost?

Further your country and way of payment (operator or credit card), but also further your payment schedule or commitment length (dayly, weekly of monthly), prices may vary: Please refer to www.DiamondTV.tv/#precio to check updated details.

How do I sign up?

"Enter to www.diamondtv.com from your computer or cell phone and provide your phone number or your email, choose your access and way of payment. You can choose how you want to sign up."

How to pay my subscription?

"You can easily pay your subscription by two ways, depending on the payment way that suits you the best. - If you decide to pay through your operator, you will have to write your phone number and then confirm your subscription with the confirmation code (or ""PIN"") you will receive by SMS - If you decide to subscribe through your credit card, you will have to write your email, but also fill in the credit card form with all information needed."

In which country DiamondTV is available?

You can access to DiamondTV from any part of the world. Some contents might be available in Nigeria only.

How often are programs and channels updated?

DiamondTV is updated everyday. Our programs catalog is regularly updated further our new acquisitions. You can check our new programs on the main page. All the contents that are handled have temporary diffusions rights. When the content expires, it will be discharged from DiamondTV. But please be sure that we are always looking for new licences and titles, and we always offer you the most complete catalog without additional cost. TV channels depend on the programming of the provider.

What is my account ?

Your account gives you access to DiamondTV service and includes the basic information about you (phone number, email) but also password details.

What is a password ?

It is your personal and private password that will be used to access your DIAMOND TV account (linked to the number or registered email) with which you can enjoy the service. This password will be indicated at the end of your registration and can be recovered by clicking on the "Forgot your password?" Link on the sign in page www .diamondtv.com/login .

How can I cancel my account ?

You can cancel at any time clicking on the link cancel subscription at the bottom of the page.

What are the minimun requirements to use DiamondTV?

You can visit DiamondTV website using a smartphone and a tablet with iOS 8 `or Android 4.2 or any computer using Windows 7 or MacOS 10.7+. You must use the latest versions of Chrome (40+), Firefox (38+), Safari (9+), Internet Explorer (9+) or Edge to get the best user experience.

What is "streaming"?

Streaming is the digital distribution of multimedia content through a network of computers, so that the user enjoys the product at the same time it is downloaded. The word streaming refers to a continuous stream that flows without interruption, and usually to the broadcast of audio or video. Streaming requires a connexion of at least equal bandwidth to the transmission rate of the service. DiamondTV uses the ABR (Adapted Bit Rate) technology that adapts the resolution of the video according to the quality of your Internet connexion.